The True Cost of Understaffing: Why Illinois Nursing Homes Are Facing New Penalties
Understaffing isn’t just a “logistical issue”—in a nursing home, it is a direct threat to life. While facilities often cite high turnover or costs as excuses, the reality is that many corporations prioritize profits over the humans in their care.
In response, Illinois has entered a new era of accountability. As of January 1, 2025, Illinois began enforcing strict monetary penalties for facilities that fail to meet mandated staffing ratios. At Katzman & Sugden, LLC, we believe these fines are a necessary step toward stopping the cycle of neglect that has plagued our state for years.
The Direct Link Between Staffing and Neglect
When a facility is short-staffed, “quality care” is the first thing to disappear. According to the Illinois Nursing Home Care Act, residents needing skilled care are entitled to 3.8 hours of direct nursing care per day. Currently, many Illinois residents receive far less, leading to a rise in preventable injuries.
Understaffing is the root cause of the “Big Five” neglect indicators:
- Sepsis and Infections: Unwashed hands or untreated wounds turn minor issues into life-threatening emergencies.
- Severe Falls: Without staff to assist with transfers, residents try to get up alone, leading to broken hips and head injuries.
- Pressure Ulcers (Bedsores): If there aren’t enough aides to turn a resident every two hours, painful, deep tissue wounds develop quickly.
- Dehydration and Malnutrition: Staff simply don’t have the time to sit and ensure every resident finishes their meal or stays hydrated.
- Filthy Conditions: Unchanged linens and soiled clothing aren’t just undignified—they are health hazards.
Stress: No Excuse for Abuse
When staff are forced to work excessive overtime or manage double the safe number of patients, tension peaks. While the stress of the job is real, it is never an excuse for:
- Physical Abuse: Lashing out at residents or using unauthorized physical restraints.
- Medication Errors: Rushed staff are prone to giving the wrong dose or skipping life-saving prescriptions entirely.
Holding Facilities Accountable
If your loved one is in a facility where call lights go unanswered or hygiene is clearly neglected, you are likely looking at a systemic staffing failure. Under the latest Illinois laws, these facilities can be fined up to 200% of the cost of the wages they “saved” by not hiring enough staff.
You have the right to seek justice. Compensation can cover medical bills, the cost of relocating your loved one, and damages for their pain and suffering.
Don’t let them get away with neglect. If you suspect your loved one is a victim of understaffing-related abuse, contact the experienced nursing home neglect attorneys at Katzman & Sugden, LLC in Belleville, IL today.

Daniel C. Katzman is a Partner at Katzman & Sugden, LLC and is licensed to practice law in Illinois and Missouri. Daniel was born and raised in Belleville, Illinois where his dad, Steven E. Katzman has had his law office for over 40 years. Daniel joined the law firm of Katzman & Sugden, LLC after receiving his J.D. from St. Louis University School of Law in 2011, where he earned certificates in Health Law and Employment Law. Prior to that, he received his undergraduate degree in Health: Science, Society & Policy from Brandeis University in Waltham, Massachusetts. Combining his background in health policy and law, Daniel focuses his practice on assisting clients who have been injured through no fault of their own. He is admitted to practice law in Illinois, Missouri, the United States District Court for the Southern District of Illinois, and the United States District Court for the Eastern District of Missouri.